PORTO AIRPORT CAR RENTAL REVIEWS

Completely dishonest. There was a scratch on the rim, can't say for sure it was me or if it already was there, and they were going to charge me over 500 euros. It was explained to me that because the car had a sport package, I just wanted a basic cheap car, the rim was expensive. Not believing the employee I asked to see the breakdown of the cost, all of a sudden the price was 200 euros plus a bunch of hidden fees, such as a 60 euro administration fee?! well this is happening, he is talking in Portuguese to his co-worker and I can not understand what they are talking about. I really feel like I got swindled. DO NOT use - there are a lot of different car rental companies that you can use

They were fine

September 25, 2019 to October 7, 2019. Entire rental process went very well. Not one problem and staff were great. Great rental location with clean facilities and cars. Rent from them with confidence. I have traveled to over 20 foreign countries and never had a better rental experience. Larry

El personal super atento, el vehiculo estaba en perfectas condiciones, no tenian el modelo reservado pero nos dieron uno superior por el mismo precio. La recogida tardo un poco más porque justo acababan de abrir el mostrador y había cola, pero la devolución fue instantánea, sin problemas, todo facilidades. Para repetir.

La voiture ne correspondait pas au VOUCHER: VOUCHER = Mini COUNTRYMAN Reçu: MAZDA 2 Attente de 20 minutes pour la navette à la sortie de l'aéroport.

Unknown expenses were charged subsequent to the rent agreement, no invoice nor explanation were received.

OK Rentacar was good value, though still more expensive than last year at same time of year. Our Renault Captur wasn’t as smooth or nice to drive as other cars I’ve rented - drives like its really heavy and the gear box isn’t very easy. The car’s windscreen was dirty inside the car. There was also no screen wash which was really annoying and quite unsafe driving down the motorway, unable to wash smears off the windscreen. Attitude of counter staff was also very transactional - short and quite unfriendly.

The reservation was good, it’s part of hertz but was still easy to find.

Good customer service so far

No power to plug our GPS. Had to use a power pack during our stay, No spare tire in the trunk.

Good provider

Greate booking platform!

Excellent car for a great price. We arrived early and were unable to get the car and the counter person was unhelpful and disinterested. We had to come back a couple of hours later to get the car on the time we scheduled it. Would have expected some help

It had been a pretty good experience and the hand-in moment.

Everything was OK

No problems

Vous me avez fait paie une taxe de 29€ juste pour voir se le plain été fait, et sur mom contrat n'avez rien prévu

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Very good rental company, efficient and helpful

You need to make pick up instructions easier to access and understand. Couldn’t find where to collect the car for several minutes - wasn’t anywhere on the voucher.

Process very smooth and fast especially drop off but need to spend more time to explain with more clarity charges and payments taken not clearly explained to me. CS not very accommodating if you dont book directly with company,wanted to extend my rental period but within 24 hour period but wouldnt do it and would charge a penalty and another full days charge. Took payment for toll and fuel deposit immediately when could have taken a pre authorisation as with the insurance.

Everything excellent all questions answered early and concisely will continue using platform but will think twice about hiring from Centauro.

Car was clean, staff very friendly, but I spent approx 40 mins in a queue (I had 3 clients before me)...one counter..

I use rental car almost every month in Porto. Staff at DriveOnHolidays are the friendliest and most helpful of all of the companies I've used.

Everything was good, but at the counter the staff could not find my reservation for a long time (approx. 10 mins), also deposit was a little higher than I expected (approx 900 EUR, I expected 500-600 EUR, but it was returned in full finally). The car was clean and in good condition.

Perfect as usual

Fast and friendly. Like always.

Perfect experience. Always satisfied !

De très bonne voiture mis a disposition,pris en charge et retour sans pobleme. bien

Facile a réserver ,très bon prix ,dommage que le site est qu en Anglais