JEJU AIRPORT CAR RENTAL REVIEWS

It would've been nicer if it stated on the paper that it was actually "Lotte" rental cat, not "Hertz." I did not know this until I called the number.

Very good

The car was generally ok, but cleanliness need to be improve, the seats are dirty (esp at corner/edge of seats) and inside the car with many ants running around

It’s good, esp with insurance coverage, peace of mind, recommended to many friends who are traveling, but apps can be improved, need few attempts to successfully login through gmail (which a bit frustrated), and speed searching can be even better, overall is good

Excellent

Very satisfied

Clean and easy to navigate. Best is that AngelCar gave a refund on the excess diesel (had 50% instead of 30% on gauge) when I returned the car. Staff speaks English and are very helpful. Highly recommended!

Good timely reminders and instructions. Well done!

突然の予定変更で、私が韓国語、英語が不十分でお互いに困ったが、誠意を持った対応に感謝してます。日本人が借りる日は日本語話せる人を配置してもらえるともっと安心です。

値下げプロテクターはあまりよくわかりませんでしたが、質問への回答は早くとても助かりました。

Pickup is very convenient with self-service machines. After filling out the information and printing the receipt, just hand it to the staff and get your keys! The car was in reasonable condition and had 95,000 kilometers on it.

Picking up the car was very convenient. The instructions were very clear. Just exit from Gate 5 of the airport, cross the street to the car rental shuttle stop, and wait at the designated parking number for your shuttle. When I arrived at the car rental office, I was initially directed to use a machine, but the staff saw I was a foreigner and provided personal service instead. The efficiency was very high, and the car pick-up was quick.

Very satisfied, the car rental service is excellent.

The car rental company provided excellent service, no issues at all.

The instructions given for where to find the shuttle bus were incorrect, so we had to ask another bus driver where to go. When we arrived at the checkin counter the receptionist was quite rude. Apart from this the ease of booking, the car and the drop off were great.

私だけが運転するだったので、最初免許証の提示は私だけがしましたが、外国人なので信用性に欠けるみたいで…結局韓国人の彼も免許証を提示しました。 返却は手続きはなく、レンタカー屋さんの駐車場に駐車して終了だったので、お手軽でした。

クーポンの発行などで、普通日本では考えられないような値段になりました！ 外国のレンタカーは初めてで、正直、実際借りるまでちゃんと予約されているか不安はありましたが…こういう多言語対応のアプリがあると安心です。

Operated by Lotte Car Rental. Busy location and there was a ticketed queing system. Had to wait about 40 mins.

The QEEQ information to get the shuttle bus to Lotte is incorrect. I sent the correct details and they said that they would update. Also had to inform of change of arrival time. Service response was quick and coherent.

The supplier was OK Car Rental and never have I gone through such a quick and painless return process. Within 6 minutes we were out of our car, inspection complete, overfilling of gas tank refunded to us (wow!), bathroom break and Hop! On the shuttle bus to the airport. And the clerk remembered us from a week prior whe we picked up the car. It was excellent all around.

Thanks, the price we paid was nearly a third less than the other brokers/service providers available whe we searched. I had aconcern prior to picking up thecar and customer service was excellent Very happy.

After settling at the counter and walked to car parking area, there's no attendant there to assist you on assessing the car conditions and basic knowledge of the car function which is totally different from my rental experience in other country. The GPS installed is not easy to input data and we spent about 45 minutes to key in destination address (always says data not found) before we can drove out the car park. Suggest to have home address to save AngelCar address as that again, wasted us 15 minutes to finally found the address.

Booking platform is very good and the re-book service by QEEQ when price has gone down is an added value and a plus advantage as compared to other platform. Thumbs up.

Average experience. I left some clothes in the car when I returned it. When I went back to look for them, the front desk claimed they hadn't seen them and refused to help, even telling me to leave. Their attitude was very arrogant. Eventually, I found my clothes at their car wash area. Additionally, the car uses liquefied petroleum gas and has a large tank in the trunk, leaving room for only one suitcase.

I originally booked a Model 3, but they gave me a different car model upon arrival.

The service was excellent.

綺麗な車で良かったです。

使いやすくて値下げプロテクターも有り難かったです。