SACRAMENTO AIRPORT CAR RENTAL REVIEWS

I was very pleased with the car I was given. Economical but had enough horsepower to get up out of its way! Counter service was efficient and I didn't have long to wait! Very pleased with service and car!

Easyrentcars was excellent and I got a great price for my booking! I'll be using this website again!

Both pickup and return were at the airport. I saw long lines at other rental companies, but AVIS was very efficient.

Great service and vehicle.

Easy booking platform. No surprises.

On drop off, at 6:30am, a little confusing as to what I had paid for , and staff a little in-experienced for directions to us, about leaving key and car .

Very easy rental, and a great price.I went with compact car, and next time will go with slightly larger for comfort ,and storage.

Like: The car was great! The clerk who brought me to my car, totally great!! I loved that there was no change in the cost of the car. It was completely transparent from beginning to end.
Dislike: Drop off lady was less then nice:(

Quite satisfied

Yes, loved this car. I was skeptical at first, due to car being a diesel, but was pleasantly surprised by this car's roominess, great gas mileage, and everything worked very well...great deal!

The Sacramento airport car rental center is not very large, but return areas for each rental company are clearly marked. Simply park the car and someone will come to inspect it; they will check the fuel gauge, print a receipt, and you’re good to go. Remember to leave the car keys on the dashboard. You then walk a few meters to the only building, turn right to find Alamo for renting a new car, or walk through the building to take the shuttle to the terminal for your flight. There are several toll bridges in the San Francisco Bay Area, most charge $5, while the Golden Gate Bridge charges $7.5; queues tend to be long, so don't be tempted to use the truck-only lanes on the left to avoid charges, as Alamo will bill you later with an extra service fee (often double). Be cautious of upsells at the rental counter: they might claim that without their separate rescue insurance, Alamo will not assist you (however, if you've bought QEEQ's rescue insurance, you'll still be covered). Also, prepaying for fuel to return the car empty is often more expensive than market prices, and driving it down to empty is more hassle than refilling the tank before returning.

Like: The staff was awesome and friendly. They made it a easy relaxing experience.
Dislike: The 800 number could use better service

They have been good and will continue to use them.

Easy and convenient. I like to pay in advance.

People were great but the van was beat up and dirty. It served its purpose.

When we got to the Advantage booth , they told us the only car they had left was a Hyundai Elantra. I had reserved a Toyota Camry. The attendant told us that this is the single car they had on the lot. WE CANNOT fit 5 people with 7 luggage into a Elantra. After waiting over an hour we had no choice but to leave with Nothing! We had to hire a Lyft to transport us from Sacramento airport to Fairfield which was over an hour away.

Waited45 minutes to rent car...then 45 more minutes to actually get car as it was not ready. There were 4 to 5 people also waiting. Took 1.5 hrs to Drive out

Efficient work, good service.

Hidden charges

Like: Quick pick up at Sacramento airport Dollar. And free upgrade to full size.
Dislike: A little confusing on where go return the car... no biggie.

I have been charged twice with no explanation why or contact from thrifty. The agreement on pick up and return after the car was checked said $52. We got charged that. Then several days later they have made a further $62 charge which was not agreed and I have not been invoiced for. Not happy in the slightest.

The clerk convinced me to purchase prepaid gas because he told me outside gas prices were $3.54 a gallon and prepaid was only $3.29. There were prices below $3.00 a gallon. Last time I'll do that. I felt manipulated and deceived.

I reserved a compact car was giving an SUV wasted gas the gas tank wasn't full it was no one there at night to advise them about this issue

On the web site you make it sound like the rental amount could decrease. I have used you twice, it never has.