The overall experience was great. However, I was overcharged $40! I didn't realize this until I got home and looked at my receipt. How do I retrieve the money that I was overcharged? I paid $83 at the time of booking, but was charged an additional $40 on top of that.
“Car did what it had to, service was ok car was really dirty”
About FOX RENT A CAR:7.3/10
Of all the rental places fox is by far the least user friendly. There are no counters to return car at San Jose airport. You return it to the parking garage and they walk up to you. Good thing is cars are usually upgraded but the cars I have had are pretty beat up and they do a poor job of cleaning them.
About QEEQ:10.0/10
Easyrentcars.com is awesome. Saves you $ and is fast and quick and always has coupons to use!
Hidden insurance fees were not disclosed by the staff. They concealed this from customers. The customer service was unhelpful, making me suspicious they might be colluding for profit. I will not use their services again.
Car was very dirty. Also, they did not have the car I requested, and gave me a larger one which used a lot more gas. I emailed their customer service and never received a response.
Extremely satisfied, the staff were very friendly and provided great service. The car was in excellent condition, aligning with the price point. The pick-up process was quick without any complicated procedures.
Exceeding long wait to pick up the car, over 1 hour while all other rental companies had no lines...The car I booked was midsized, the only car they had had was a full sized SVU which I did not want. The Van stank of marijuana...Terrible experience
Dirtiest car ever rented in my entire life. There was a big sign on the hertz counter stating that the cars are all sanitized. However my car was filled with dust and crumbs and sticky i dont know what. Worst...
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