Hidden insurance fees were not disclosed by the staff. They concealed this from customers. The customer service was unhelpful, making me suspicious they might be colluding for profit. I will not use their services again.
“I went on a short road trip from San Jose to Santa Cruz (California Highway 1), Davenport, Pescadero”
About AVIS:10.0/10
Extremely satisfied, the staff were very friendly and provided great service. The car was in excellent condition, aligning with the price point. The pick-up process was quick without any complicated procedures.
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Verne Cumberland
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