DES MOINES AIRPORT CAR RENTAL REVIEWS

I was under the impression that the vehicle class I reserved would be all wheel drive, which it wasn't. But the car was new and overall reliable and in great condition. I hardly needed any money in gas. It just looks like they didn't have time to really clean the car before I got it. But I mentioned that at the drop off and customer service was great.

Loved the price drop option. Also, response time on my question about the rental was great. I will definitely use queeq again.

Very smooth and efficient service

Professional and enthusiastic service. They provided a new car, which was very considerate.

The car rental company provided excellent service, and the car was in great condition.

Like: Convenience, easy in, easy out. No up selling on insurances and extra stuff
Dislike: Unfortunately, all car rentals places were up-charging on the prices for the cars due to the State Fair I believe. But I needed a car and this was the best deal I found. Other than that, no issues.

Like: Sholanda at your DesMoines Location was especially helpful and awesome. I watched her interact with another (older) customer ahead of me..and she went out of her way to make sure everything was understood..including how to exit the airport and assisting in directions. I felt it was above and beyond what I normally witness or experience at any rental type situation. Sholanda is a true asset to your company.

Like: great staff and good service
Dislike: nothing