GEORGE BUSH INTERCONTINENTAL AIRPORT CAR RENTAL REVIEWS

No one was there when I returned the car, and they didn't refund my deposit for 4 days. They inexplicably charged me an extra 100 dollars, bringing the total bill to 180 dollars. I used full insurance for a few hours and drove about 75 miles. Never rent from Avis!

Muy buen servicio

Muy buen servicio

Very slick pick-up and drop off expereince with friendly staff at both ends

The booking platform is amazing. Great options provided and the ability to gert a full price upfront is perferct for what our group required.

Is there any way i can track my deposit refund? how soon will i be able to get my money back ?

The deposit over the counter of $250 was not mentioned at the time of booking and it was a surprise for me to pay

Todo excelente, la sra. Que nos atendió muy amable y diligente. Nos hizo recomendaciones muy valiosas en relación con los seguros y detalles de la renta del vehículo

Todo muy ágil y conforme a lo señalado en su página.

It took about 30 mins at vehicle collection booth and no staff available at booth for handover . Addressesed by shared service from other vendors.

The car we had booked was not available but we were given a better model which was very good. The only problem I had was that the car had previously suffered some exterior damage and when I asked for a damage report in order to prove that this was not caused by us they were unable/unwilling to provide this.

No problems. No drop in price was given.

Budget is the worst car rental company I have ever encountered. They added an extra $258 without my consent, including a $53 fuel charge. I repeatedly emphasized that I would return the car with a full tank, yet they still charged me $53 for fuel, taking advantage of my poor English as a woman. This place is truly unscrupulous. Additionally, my flight was rescheduled, and they demanded $250 for a 2-hour delay in returning the car. I will never use Budget again!

Not good

A different type of car was provided but it was still the size required, so fine with us. The car was clean on the inside but hadn’t been washed on the outside. The car was damaged upon collection and therefore we had to go back into the airport terminal to report this, which wasn’t ideal after a long flight landing late at night. The assistant was trying to sell additional extras that we did not require and even added on roadside assistance which we did not request, however upon contacting Avis customer services it has been agreed that this will be refunded. Luckily we got to the front of the queue, otherwise there would have been a long wait for collection.

I was a bit worried about using Qeeq but found I had no need to worry. The price was the best I could find on the internet, included all the insurance etc necessary and we had no problems.

El auto fue una gran sorpresa, un BMW, impecable, increible, las vestiduras muy cuidadas, solo al principio tuvo una falla electrica donde recien salimos del aeropuerto nos marcó que necesitabamos ponerle anticongelante, tuvimos que ir a revisarlo y nos dijeron que traia una falla eléctrica que no nos preocuparamos. Toda la experiencia con el auto increible. Nos atendió Marissa en el mostrador, super amable, nos ayudo en todo momento,muchas felicidades un excelente servicio en todo momento.

muy facil y sencilla de utilizar. Soy mega fan de QEEQ.COM!!!

Only issue was on the drop off, staff did not know how to get to our hotel (on airport) and also I had two chase up emails asking if I had returned the car

I waited in line for an hour, and then the counter staff told me my credit card couldn't go through. Even after switching cards, it still didn't work, and they wouldn't let me pick up the car. This is a terrible car rental company. I didn't get the car at all, but they insisted I fill out the car model to leave a review. When I asked for a refund, customer service refused to give me any money back. I spent over 1300 for nothing but frustration. I ended up renting a car from another store right there. The on-site rental cost me a lot more money.

Dissatisfied

We were informed upon arrival that the booked car model was not available, and we were forced to upgrade for an additional fee.

Dodge Ram truck was very comfortable.

The car unfortunately was distinctly average. It was booked as a full size car. I was a little surprised how low to the ground and uncomfortable it was. The guy in the desk convinced me to buy a tank of gas. I never fall for this but he insisted it was the cheapest around. This was in fact a lie. All the gas stations around were cheaper. Lesson learnt, I won’t fall for this again. Even the gas stations close to the airport were 20-30 cents cheaper. I also emailed thrifty about the several chips on the windscreen that I was not happy about. They never emailed or contacted me back and I was nervous the whole trip because one had some very small cracks coming from it.

False advertising! They gave me a very old Mitsubishi, at least 8 years old.

Unexpected. Read all the bad reviews but it’s the other way around what happened. Smooth pick up and drop off

Their response was quick and helpful. Recommend their service.

Price drop detector worked really good, we saved $75 easily