They insisted on adding an extra insurance on the spot, which cost an additional $400, and wouldn't let me pick up the car without it. After half an hour of argument, I had no choice but to agree. They also didn't provide a receipt. Very unhappy.
Like: The guys at thrifty were so helpful and efficient. I got in late Tuesday night and they made the process go by without any issues. Dislike: nothing
I prepaid all fees online for four days, including full insurance and unlimited miles. However, when picking up the car, their system was down, so they couldn't find my information. They created a temporary order, but later charged me an additional $148. The GPS tablet was almost unusable, with a poor signal and very difficult to use, yet they charged me $87.96 for four days. It's absolutely not worth it!
The vehicle want ready at 4:45 am nor 5:00 am I had to wait till 5:15 for manager to come in and get the vehicle ready including washing and cleaning out the vehicle witch take 30 minutes. I was late opening up my business because your service wasn't together. I wasn't explain how to gas, or operate ant part of the vehicle. I wasn't accommodate or nothing for the wait not good for business
Dislike: Was good easy, only thing is you need to get a bus to and from the rental depo and airport. Not mentioned anywhere that this is the case when purchasing. You need to allow more time, so when you have a 6am domestic flight you need to drop it off at 4am :(
Like: Car was nice with plenty of trunk room. Good gas mileage. Dislike: Had to wait for the rental desk to open while other rental companies were open.
Like: This was the fastest car rent in my life. Everything was so easy and fast. The assistant showed really nice and professional so the whole experience was very pleasant. After a long flight, specially with jet lag, it is a nightmare when you have to deal with tons of "offers", "promotions" and "upgrades". For once, it was a bless having the car I chose when making the reservation. Not worse. Not better. Just right :-)
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Pete Wild
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View more >Wilbur Saxton
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View more >T.Downum
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View more >Dislike: nothing
Marsh Carey
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View more >I.Iliev
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View more >Dislike: NA
Steven Leopold
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View more >H.Abdullah
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View more >George Anthony
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View more >King Ford
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View more >Justin Maugham
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View more >Wilma Collins
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View more >W.Wise
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View more >Dislike: The car. Do not like American cars. Japanese, Korean, and German are much more preferred!!!
Elsie Agnes
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View more >P.Ortega
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View more >C.Okonkwo
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View more >Nina Patrick
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View more >S.Shah
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View more >D.Belland
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View more >Dislike: Had to wait for the rental desk to open while other rental companies were open.
R.Cutanda Lopez
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View more >M.van der Walt
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View more >Car hire Brands Ranked AT George Bush Intercontinental Airport, IAH
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