We had already purchased full insurance, but they insisted I only had basic insurance. They charged an extra 20 yuan per day for insurance and forced us to buy the gas in the tank. Although we used only a small amount, they refused to refund the money.
Overall, the cost ended up being much higher than other major companies.
Al momento de recoger el auto, nos entregaron un auto con la guantera rota. Lo hicimos saber al encargado y quisimos cambiarlo y nos dijeron que no tenían más autos disponibles y no era posible un upgrade. Accedimos forzados a tomar ese auto dañado pues no había opción. Solo apuntaron en nuestro contrato el daño en la guantera rota en el vehículo.
Tres horas después se le cayó la defensa delantera al auto. Nos sentimos engañados con el auto que nos entregaron. Tuvimos que dirigirnos a otro concesionario dollar en otra ciudad con la consiguiente pérdida de tiempo para que nos cambiaran el auto.
Mala experiencia y mal sabor de boca en la concesionaria del aeropuerto George Bush.
El auto sustituto o de reposición que nos entregaron, estaba en muy buen estado y la atención del personal de mostrador
fue bastante buena.
“Really bad, charges did not include taxes and information on the app was not clear about it”
About Dollar:2.7/10
Car condition was not good, really bad experience. Poor customer service
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Dollar HOUSTON INTRCNTL AP
Maxine Commons
-
-
-
-
View more >Ula Eisenhower
-
-
-
-
View more >Gale Stone
-
-
-
-
View more >V.J.P.C.
-
-
-
-
View more >CE
-
-
-
-
View more >