Manager at Hertz tried to fix a huge mixup that happened with my reservation,I ended up having to rent a van even though my reservation said I was going to get the 12 passenger transit..was there for a little over two hours trying to get things figured out but Dwight was able to make it work
The dashboard showed a yellow light indicating that the oil needed maintenance. I went to a nearby branch, and they told me it was fine to keep driving. After two days, the warning upgraded to an oil change required. I went to another branch near the airport on my route, and they said it was nothing serious. Driving with the yellow light on made me uneasy.
“Communication between Dollar and easy rent a car’s is lacking! Had no record of my reservation.”
About Dollar:7.0/10
No record of my reservation, even though I pre-paid for it. Then I had to pay $30 more than I was supposed to for an extra day I had added on two weeks prior.
Two female customer service representatives argued that a Chinese driver's license and a certified translation were not legal. Although they eventually rented us the car after our persistence, it wasted a lot of time and energy which was very frustrating.
The service was quite good. I didn't know the procedure and went directly to the car rental area on the basement level. Although it was meant for Fastbreak Membership only, they still processed my request, which was very considerate. Thumbs up!
“Los Angeles - Palm Springs Outlet - Las Vegas - Death Valley National Park - Bishop - Carson City -”
About Budget:8.0/10
The car pick-up and drop-off process is convenient and efficient. However, there might be an issue with additional insurance charges, but you can cancel it at the store if addressed promptly. It's important to pay attention to the rental contract.
“Be careful of the amount they charge on your credit card”
About FOX RENT A CAR:3.7/10
I wanted to extend my rental for a day and it was a nightmare. They tried to charge me a different price than the one confirmed on the phone. Had to argue with them for hours and they finally reversed the charges and made me pay the right amount. Be careful of the amounts they charge on your credit card
“San Francisco to Los Angeles along Highway 1, Los Angeles to Las Vegas”
About AVIS:10.0/10
Great. Booking through QEEQ was affordable and required no deposit. The service was friendly, convenient, and quick without unnecessary procedures. The process for returning the car in another location was straightforward; just check the fuel gauge and leave with a full tank.
Although I knew we were unable to prepay (which is what I prefer) for this particular booking I was very disappointed that because this is not an “international airport” we had to pay for rental with a credit card verses cash which is not disclosed for this airport. Being international I hate having to pay a service charge for foreign currency on top of my car rental to use a credit card
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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