Like: Staff greeted promptly. Very efficient. Upgraded at a discount to a very new larger car. Everybody was friendly. Dislike: Office is slightly off airport. Not a big deal
Like: I LOVED the cost, but the experience was amazing and easy. I will definitely go through your company and Hertz in the future for all my travels as long as they are like this one!
Like: The whole process was super easy, from reserving the car online, to pick up and drop off. We went to Portland for the eclipse and we're having a hard time finding an available car. We found a minivan on easycarrentals at a great price and I booked it. I wasn't sure if it would be there when we arrived, but it was and we were on our way in no time!
Like: Got to drive a brand new Subaru Legacy which was a surprise. I didn’t know that Dollar had Subarus, so this was a bonus. Dislike: Upon check in, the staff person tried to charge $10/day extra for my husband to also drive the car. This upsell was unacceptable and something I’ve never experienced at any other car rental place. Good news is, after complaining, the staff member agreed to not charge this extra fee.
“Very good and represemtative of what I asked for.”
About Thrifty:10.0/10
Like: Ease of pick up and drop off. Dislike: Thought the Int. SUV would be roomier/ and it didn't have as much pickup as I thought it would have. But, it was what I asked for.
Dislike: Thrifty would not let me take the car without an international driver’s license. I tried to call easy rent cars to cancel or change and was on hold for more than 30 minutes. I’m still waiting on refund from you. Thrifty was great. My experience with easy car was bad.
Like: Nice, comfortable vehicle that fit the 5 of us well... Dislike: The Tahoe was well equipped and included a number of high-tech features, but nothing was shown or explained to us when we picked it up. Pretty much figured it out on our own...
Like: comfortable, modern amenities, plenty of room Dislike: We didn't get to have insurance because for some reason our reservation went through a British company!
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Mark
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View more >Dislike: Office is slightly off airport. Not a big deal
S.Fowler
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View more >R.Davis
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View more >Dislike: Reservation was incorrect from website and easyrentcars was unwilling to issue a refund
J.waid
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View more >T.Ogburn
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View more >J.Jablonski
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View more >Anna VanB
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View more >M.Moody
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View more >Dislike: Upon check in, the staff person tried to charge $10/day extra for my husband to also drive the car. This upsell was unacceptable and something I’ve never experienced at any other car rental place. Good news is, after complaining, the staff member agreed to not charge this extra fee.
Tyrone Tobias
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View more >C.Davis
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View more >Dislike: Thought the Int. SUV would be roomier/ and it didn't have as much pickup as I thought it would have. But, it was what I asked for.
K.McArthur
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View more >R.Makeig-Jones
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View more >Dislike: Nothing
L.Finberg
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View more >Dislike: N/A
Winni Veblen
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View more >D.McCambridge
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View more >J.Finger
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View more >Dislike: The Tahoe was well equipped and included a number of high-tech features, but nothing was shown or explained to us when we picked it up. Pretty much figured it out on our own...
esax
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View more >Dislike: Perfect experience
A.Byerly
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View more >Dislike: We didn't get to have insurance because for some reason our reservation went through a British company!
F.Tanti
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View more >Dislike: Nothing
J.SALAZAR
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