“Friendly people but very stressful. You need to take a lot of time and write down all infos.”
About GLOBAL rent a car:8.0/10
The lady who gave us the car was stressed but friendy. There was a missunderstanding and they did not have a car for us although all was payed. It took about 30minutes to find a new car for us. Sadly, she forgot our drop off appointment and there was noone when we came. We almost missed the flight, although we clearly said during the pick up (and reminded her also a day before) we will be in hurry to manage our morning flight. Luckily she picked up the phone and he colleague came quite quickly.
About QEEQ:7.0/10
The consultant gave a wrong information to the car rent that we are coming at 8am although I clearly said and repeated (also in a written form) that we are coming at 20:00. That was the reason why our car was rented to someone else when we arrived.
It took few minutes to locate the company representative outside the arrivals area (a bigger sign would have helped), besides that everything was very good. Fast & effective service both in pickup & return.
The representative @ the counter was very nice & helpful.
About QEEQ:10.0/10
Booking platform is easy to use. The overall process was good.
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