On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online. On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us ..... The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked

The booking process was easy online but clearly not as described so a good case of misrepresentation.

Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.

Communicating by yext with Easy seemed loke talking to China. No local phone numbers given!

Staff were very proficient. And helpful.

Won’t hesitate to use again.

Like: Great value, good car
Dislike: Was not full to full petrol ad advertised. Thus returned more than a quarter of a tank extra on return which is annoying

Like: Free upgrade
Dislike: Car interior not that clean