There was no physical store, the car we got on the first day was different from the reservation, and it was much smaller. On the second day, we got a different car again.
It took us forever to find the car rental company after coming out of the airport, we couldn't find it at all! Called the rental company on-site and they said someone would meet us at the airport exit. We had to ask everyone at the exit if they were from the rental company until we finally found them. The guy from the rental company was squatting in a corner, and had I not asked, I wouldn't have known he was the rental company contact. Couldn't he at least hold a sign?
This company is absolutely awful. There was no one to pick us up, the location shown on the app was incorrect, we found it on our own, and the staff only accepted international driving licenses. We couldn't get the car. Eventually, we rented a car from another company at the airport with our Chinese driving license.
Couldn't find the store at the airport and saw no one holding a sign. Had to call and wait 15 minutes for someone to come. However, the car was good. I rented a manual but got an automatic Smart. I wasn't fully prepared for the road conditions on the island, so the automatic helped a lot.
Supposed to be full-to-full, but it was actually empty-to-empty. They obviously had cars in good condition, but gave me a super old and broken one. I really don't understand where the high ratings came from.
We arrived at the airport very late and asked them to deliver the car to the airport. However, the car they provided was not the one we had reserved; it was an old JEEP. What's even more frustrating is that the window broke and wouldn't roll up the day before we returned the car. It seems it's still better to rent from a big rental company.
Car hire locations (incl. in-airport & off-airport)
Car hire reviews by car hire supplier
Car hire at/near landmarks of Santorini
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