BARI CAR RENTAL REVIEWS

Picked up the car at Bari Airport without a long wait. The staff was patient and professional, and the process was quick and smooth. Great job.

Both pick-up and drop-off very quick, car was clean and ready to go, staff was polite and helpful. Good service for good value.

Very helpful to find the best value car.

Très longue attente pour récupérer le véhicule à notre arrivée. La personne est particulièrement aimable mais il en faudrait deux pour plus d'efficacité et éviter ce désagrément qui nous a vraiment retardées

HORRIBLE!!!! Tout simplement ma PIRE EXPERIENCE en terme de locations de voiture (que je loue régulièrement). Toute l’équipe de l’agence sur place est une bande de voleurs orgénisée et les commentaires sur google le prouve. Je trouve inadmissible qu’une agence comme vous les référence. C’est envoyé vos clients dans la gueule du loup. Ils vous effraient, vous force littéramelement à prendre leurs assurances, et si vous ne vOulez pas vous mettent encore d’avantage de pression. N’imprime pas la bonne feuille de locatin. Ne vous rende pas vos papiers d’identité. Des tas d’erreurs car trop concentré à vous vendre leurs assurances. HONTEUX

The car was parked in the lot while we went for dinner. An Italian person scratched the car from the back to the front with a key. The staff admitted it wasn't due to improper driving but incidental damage. Rushing to catch a flight, we had no time to report it to the police. The staff said, according to their policy, the estimated damage was 1400 euros. Basic insurance covers up to 900 euros, and there was no room for negotiation. We had to pay 900 euros to proceed. This was a very, very unpleasant car rental experience! First, I think the car rental company overestimated the damage cost excessively in such a special situation. It felt like a scam! Big car rental companies have designated repair centers, and the damage estimation cost is way too high. A car worth just over ten thousand euros, and we ended up paying 900. Second, the car rental websites shouldn't focus solely on low prices to attract customers. Our situation was quite special, and it's impossible to assess a region's security before renting a car. Such insurance should be included in the basic coverage to ensure the car rental experience. Overall, this experience completely ruined our car rental trip. We bore a significant risk without any fault of our own!

Dislike: Drop off address and link to the destination on the map is not correct, took me more than 30 min to find and was about to lose my flight

Very good.

Like: nice car to drive, very affordable
Dislike: only one guy working on the desk so pickup was slow, an extra employee would have helped!