NAGOYA CAR RENTAL REVIEWS

Really good and super convenient.

Overall service was excellent and communication was easy.

Very satisfied.

They switched the car model, but the one we got was actually better than we expected.

The service was very friendly, and they speak Mandarin too!

Car was in great condition, staff were helpful, everything went smoothly.

Ms. Saya’s incredibly attentive and thoughtful service made our self-drive trip start off on such a happy note!

Not bad.

Simple and efficient

Very good.

Great service, very satisfied.

Customer service was really responsive. There were six of us, and they originally gave us an Alphard. With two separate seats in the middle and one seat folded down in the third row for luggage, it basically only had five usable seats so we couldn’t all fit. The staff at the counter immediately swapped it for a Vellfire next door, which had a three-seat second row, so we could do a 2-3-1 setup and everyone fit comfortably. That deserves a big thumbs up! The only downside is that the cars at this branch are quite old, the model and condition both feel dated, and probably because of that, there was a bit of a smell inside.

Very satisfied, the service attitude was excellent.

Pretty good overall.

Fantastic experience as always. I’ve been renting from this company every time I visit Japan—the cars are in great shape and almost always feel brand new.

This experience exceeded expectations, with none of the concerns I had before. 1. Got a free upgrade from Noah to Alphard. 2. The rental company staff delivered the car directly to the airport, eliminating the need to go to the store for processing. The process was smooth and fast, with no upselling. 3. The vehicle's condition met expectations—it was older but well-maintained and fully functional. 4. Returning the car was quick and simple—it took just 5 minutes without needing to queue.

Airport pickup and transfer to the rental location was smooth and the staff were really friendly.

Highly satisfied.

Super happy with everything.

Highly satisfied