Cancun, Quintana Roo Car hire Reviews - Page 8

Doris Harvey

Mexico

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1 days rental

Reviewed: Wed, Sep 26, 2018

About MEX: 10.0 /10

The staff was very friendly and professional. The process took about 15-20 minutes, which was acceptable.

About QEEQ: 10.0 /10

Elaine Burns

Mexico

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1 days rental

Reviewed: Wed, Oct 3, 2018

About RIGHT CARS: 2.0 /10

There was no counter at the arrival point. Called and was misled into waiting for an hour, but no one showed up... Ended up renting from Firefly.

Wayne Franklin

Mexico

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1 days rental

Reviewed: Wed, Oct 10, 2018

About RIGHT CARS: 8.0 /10

The Mexican staff's English isn't very good. If communication is difficult, I recommend using Youdao for real-time translation.

L.Simard

Mexico

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1 days rental

Economy | Chevrolet Spark 4 Doors or similar

Reviewed: Wed, Jan 16, 2019

About ADOCAR: 2.7 /10

I dont recommande this place at all.

Mexico

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x2

1 days rental

Compact | Chevrolet Beat or similar

Reviewed: Wed, Feb 6, 2019

“Misleading car booking”

About Europcar: 8.0 /10

Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.

About QEEQ: 8.0 /10

Gwendolyn Elinor

Mexico

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1 days rental

Reviewed: Wed, Feb 6, 2019

About Hertz: 2.0 /10

Be cautious when picking up a car at the airport; you'll have to pay extra airport fees. The efficiency of the staff in Mexico is incredibly low. Expect to wait in line for about an hour, and then the staff will smilingly scam you out of your money. Despite telling them I already had insurance, they added insurance to my order in Spanish. I only found out when returning the car that this was an extra insurance charge! Terrible!

Edith Henry

Mexico

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1 days rental

Reviewed: Wed, Dec 5, 2018

About RIGHT CARS: 8.0 /10

Called the car rental company to pick me up from the airport, waited for 20 minutes.

Theresa Needham

Mexico

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1 days rental

Reviewed: Wed, Aug 29, 2018

About Europcar: 10.0 /10

The pickup process was a bit slow, it took an hour

About QEEQ: 10.0 /10

Una Coleridge

Mexico

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1 days rental

Reviewed: Tue, Oct 9, 2018

About AVIS: 8.0 /10

A bit slow, seems to be the typical pace in Mexico. The staff was very nice and there was no queue. They didn't push any insurance either. I recommend using Avis!

S.Tartakovsky

Mexico

x3
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x2
x3

1 days rental

Full Size Van | Chrysler Town And Country or similar

Reviewed: Tue, Jan 22, 2019

“Stay away from europcar”

About Europcar: 6.3 /10

First they lied about the rate, and forced me to buy the insurance. Then they didn’t have the car and we had to wait for almost 3 hours to get a car! Kept lying and saying that in 5 Mins it will be ready.

About QEEQ: 7.0 /10

Viola Augustine

Mexico

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1 days rental

Reviewed: Tue, Dec 18, 2018

About MEX: 2.0 /10

They tried to sell me insurance and asked for a tip. When I refused, they made me wait. In the end, they charged us extra for a spare tire. It's ridiculous. The rental order was for 658 but the actual charge was 800 plus an additional 250 dollars. In total, it cost us 2550 RMB. Hope they go out of business.

Juliet Wyclif(fe)

Mexico

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1 days rental

Reviewed: Thu, Oct 11, 2018

About Hertz: 8.0 /10

The queue situation was manageable. Later, they offered a paid upgrade to an automatic transmission, which I accepted.

Joyce Bradley

Mexico

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1 days rental

Reviewed: Thu, Nov 8, 2018

About Hertz: 6.0 /10

Average attitude

Daniel Alfred

Mexico

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1 days rental

Reviewed: Thu, Nov 22, 2018

About Dollar: 2.0 /10

When returning the car, I thought there was a small scratch, about the size of a fingernail. They said it would cost $97, which was fine since it was a pre-authorization. However, they charged $180 in the end. Also, it took almost an hour to process the car pickup, even though there was no queue.

Rory Walpole

Mexico

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1 days rental

Dollar

Cancun

Mexico

Reviewed: Thu, Jan 17, 2019

About Dollar: 2.0 /10

Did not keep promises, informed them in advance over the phone, but it was closed when I arrived.

Lesley Chesterton

Mexico

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1 days rental

Reviewed: Thu, Jan 10, 2019

About ADOCAR RENTAL: 6.0 /10

Disadvantages: 1. The return time was different from what I booked on the rental site. 2. I booked an automatic transmission car, but they provided a manual.

Virgil Ted

Mexico