Only issue was Apex systems were down which made it take a bit longer on pickup other than that was hassle free, shuttle bus to and from airport is regular and quick
Basic car very inexpensive and it performed well over the 15 days and 2k km covered.
Car had a lot of bumps and scatches however for a basic run around it provided true value for money and surprisingly able to take two large cases in the boot.
The Counter staff did their job but weren't that friendly. Due to technical problems I wasn't able to receive a copy of the contract upon leaving the shop/ yard (= their printer was not working) and I was told it would be emailed to me ... and I subsequently found out it was emailed to someone completely different ... so perhaps now that 'wrong' person has got some of my personal information (= not happy about that). And the Staff didn't walk around the vehicle with me before I left ... and so IF there were problems (e.g. marks, scratches, damage) then there could well have been delays and issues upon returning the vehicle and leaving promptly/ efficiently. (Fortunately there were no disputes before leaving the shop/ yard.)
“Not good experience for my first time car rental with Apex. Unfriendly staff and no service mind”
About Apex:6.0/10
I picked up the car at the office at 9AM on last Sunday but experienced with the unfriendly, no service mind male staff at the counter. After we got in to the car, we noticed that the seatbelt at the back seat didn't work just before we drove out. Then the female staff was still care enough and changed the new car for us, but didn't talk anything, just kept me the key and disappeared. My first time worse car rental experience in NZ!
About QEEQ:8.0/10
I rented the cars with this app 3 three already and it's very amazing and easy to book
I was expecting the smallest car, but had what I'd describe as a small SUV. It was easy to navigate city streets, roomy for my purposes and comfortable. Pick up and drop off were easy.
About QEEQ:10.0/10
I don't think the price dropped at all, but it was an easy way to make the booking.
All my dealings with Apex were easy. The staff were helpful, informative, and quick to respond to questions.
The car was more spacious than expected and a pleasure to drive.
Apex had no problems with us hiring the car for a one way journey between the Islands.
About QEEQ:10.0/10
The QEEQ platform was intuitive to use and quickly got us a range of options which we were able to easily lock in for the trip.
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