The car was in great condition, but I had to wait 30 minutes to pick it up. The service attitude was average, and the staff seemed careless when I returned the car.
The rental store is located at Auckland's Old Railway Station, which is very easy to find with navigation. It's about a 10-minute walk from the CBD. The staff at the store were friendly and provided clear instructions.
Very satisfied. I didn't bring a credit card, but the company helped me cancel the reservation. Later, I rented another car using Sesame Credit, and the car was very fuel-efficient.
Really love this car! It's super cool, very new, and most importantly, it's incredibly easy to drive. The steering wheel is very light. I'm thinking of switching to a RAV4 after returning to my country.
The store is easy to find, the rental process is quick, the car is in great condition, costs are transparent, and the store even provided a self-driving guide for easy orientation.
The car was scratched by a third party, who was fully responsible. We reported to the police and followed the proper procedures. However, the store still forced us to pay a repair fee of $3600 upfront and charged a 3.5% service fee. Later, the full insurance from the rental platform reimbursed the repair fee but did not cover the service fee. We ended up spending an extra 500 RMB!
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