After we drove off we can feel something not right. So we stopped and check and we found that they didn't check the air pressure at the wheels.
The car is 3 years old quite old compared with the other brand.
Excellent, supert customer service and car condition. Will definitely look to rent from them again in the future! The store manager - Sue - was tremendous, so kind, professional and helpful. Thank you Thai Rent A Car team ! We will be back soon.
The Yifrah's
Good service and advice by the staff. The car pick up took some time around 10 minutes, maybe the car was at anohter place, but it was alright. The car was in good condition and clean. Overall satisfied.
About QEEQ:10.0/10
The price was good and competitive. Easy to book and rather smooth to do the transactions. Will definitely use again.
The car rental company's counter is right at the Koh Samui Airport arrival terminal. The staff were very uniformed, and the rental documents were pre-prepared. I took the prepared documents for confirmation and after a simple English communication, I successfully rented the car. The car was relatively new, very clean inside and out, although there were several scratches on the body. I took pictures of these before taking the car, and the staff made detailed notes on the rental form. Upon return, the staff conducted a detailed inspection of the car's exterior and raised no objections. The handover was smooth. My first experience renting a car abroad was successful and pleasant.
“Customer service sucks. Don’t expect them to answer any questions clearly. Misleading directions.”
About Thai Rent A Car:6.7/10
The pickup location is in the security location of airport and not outside. We had to leave our passports to get to counter. Book only if your arriving by plane, if not don’t bother.
Rental from Koh Samui airport.
I damaged the rear paintwork slightly and expected the worst in respect of my 9000baht deposit.
Very pleasantly surprised to receive an email same day showing a deduction under 3000baht for the repair. Balance immediately refunded.
Never encountered such professionalism from a foreign car hire company before.
Highly recommend.
“Lack of flexibility to change contract and ability to contact by email.”
About Europcar:6.0/10
Needle was slightly below F mark when car returned and was driven to nearby petrol station to fill it. Cost 1/5th of the cost of filling full tank elsewhere the previous day- a Scam!
“The overall car rental experience is customer friendly, quick process to pick and return the car.”
About Europcar:10.0/10
The condition and clean of car is quite good. The assistant's service attitude is quite friendly as well. She treated my family with 4 bottle of cool water. It feel great after long journey. It did not wait long time to get the car.
About QEEQ:10.0/10
The website is quite convenient to rent a car. It is also clear described the car provider. It is a very important message for customers.
Car hire locations (incl. in-airport & off-airport)
Car hire reviews by car hire supplier
Car hire at/near landmarks of Koh Samui
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View more >Ted Margery
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View more >M.Yifrah
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View more >TS
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View more >Isabel Jim
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View more >D.Thomas
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View more >K.Hong
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View more >SC
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View more >Dora Den(n)is
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View more >D.Huang
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View more >K.Yildiz
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View more >D.Thomas
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View more >D.O Connell
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View more >T.Barr
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View more >S.Trongkamsat
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View more >Pasteur Lin
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View more >A.NAVAMAROCHANA
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View more >Car hire Brands Ranked In Koh Samui
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