SAO PAULO CAR RENTAL REVIEWS

El lugar de recojo está fuera del Terminal 03. Mas no hay señalización adecuada que indique el lugar exacto.

Acceptable

The car was exactly what I booked, in good shape and very clean. I had no problem whatsoever with the rental. It might be tricky to know that you can either walk or take a shuttle to the location - however honestly the walk is very short and in many other airports a shuttle would not even be provided with such small distance.

It took me around 30 minutes to find the way to Unidas. Because I don't see Unidas count in the airport. Staff are friendly, pick-up took quite a long time for foreign passport holder, it took me around 25 minutes for the whole process. If you don't speak Portuguese, it could take more time than you thought. Car is clean, but not the model that I expected, fine. To reture the car is fast, it takes around 10 minues that I can go.

They should make available international phone # in case the customer wants to talk to them. I had to rely on friends or family in Brazil to communicate with them

QEEQ was great but I wish a had an option to communicate with you by phone when it’s needed. Sometimes IA was annoying to address my doubts or concerns

The vehicle size was Ok according to what was initially hired, however the wheel caps of the front of the vehicle were not correctly installed in the vehicle and due to that I was charged for that. It does not make sense to me to pay for that taking into consideration that I just used the vehicle one day. I'm very dissatisfied also with the behavior of the counter personnel that didn't take into consideration that they are also responsible for putting accordingly the wheel caps.

Efficient service, good customer service, and English speaking.

They provide a good service but include an overpriced and barely illegal surcharge on every item without a clear notice. Caution and awareness on the contract details are needed.

Me ofrecieron un auto de menor tamaño y cilindrada respecto al que pedí porque justo se iba el último. En vez de ofrecerme uno mejor por el mismo precio me lo cobraron y lo tuve que tomar porque no me cambian las maletas si no.

Les envié un mail para saber si estaba hecha la reserva, porque no la.comolete totalmente y me llegaban mails y nunca la respondieron.

Satisfied

Segunda vez que contrata os serviços da QeeQ, dessa última vez, encontrei um preço mais competitivo na Kaiak, porém eles pedem o pagamento antecipado. Esse foi o principal motivo de fechar com vocês

Segunda vez que contratalo os serviços da QeeQ, dessa última vez, encontrei um preço mais competitivo na Kaiak, porém eles pedem o pagamento antecipado. Esse foi o diferencial para fechar com vocês, não solicitam pagamento antecipado e caso aconteça algum imprevisto antes de pegar o veículo, podemos cancelar sem ter dores de cabeças com cobranças de multas.

Excellent accueil.

Excellente prestation

The service was fine.

Carro dentro das expectativas, ficaram tentando meio que “forçar” contratação de seguro, embora não tenhamos contratado. No mais tudo certo. A Localiza é muito eficiente na prestação dos serviços que se propõe a prestar. Gosto muito e tenho muita confiança no serviço deles.

Achei excelente a assessoria, acompanhamento de todo o tempo de locação, preço também. Tudo ótimo mesmo.

Not bad! Although few people speak English, communication was manageable.

Te obligan porque si quieres usar el seguro de la tarjeta de crédito debes dejar un deposito de 2500 usd en tu tarjeta. Casi imposible!. Pero si tomas el seguro el deposito queda en 250 usd. Una trampa legal. Lo considero ABUSIVO

Todo perfecto

We waited for almost 2 hours at the airport with the promise they were coming to collect us. It took 5+ rings to get through on the phone and they were always ‘15 minutes away’. Yet they said the car pick up was only 10 mins away. We wasted a lot of time and then ended up renting with Hertz who were at the airport and were very helpful.

Car rented was a Golf or similar. They gave me an economic car without AC and manual.

Very good! Nice poeople! Nice car! I recommend!

Good price! Easy to book!

They gave up my car and I had to pay extra to just get a car. Which was way smaller than I had already paid for. Terrible experience