It took me around 30 minutes to find the way to Unidas. Because I don't see Unidas count in the airport.
Staff are friendly, pick-up took quite a long time for foreign passport holder, it took me around 25 minutes for the whole process. If you don't speak Portuguese, it could take more time than you thought.
Car is clean, but not the model that I expected, fine.
To reture the car is fast, it takes around 10 minues that I can go.
They should make available international phone # in case the customer wants to talk to them. I had to rely on friends or family in Brazil to communicate with them
About QEEQ:10.0/10
QEEQ was great but I wish a had an option to communicate with you by phone when it’s needed. Sometimes IA was annoying to address my doubts or concerns
“Do not rent a car from Foco at Fortaleza airport”
About Foco:6.0/10
Foco, the rental car company, did not find my reservation, and did not accept the voucher and other documents that I showed them.
They insisted that I have to make a new reservation, on a walk-in price, which was more than double of the Qeeq order.
Also, no one there spoke English, so we had to communicate via ggl translate, which made it harder.
On returning the car, Foco claimed that I need to pay 250Rs for cleaning the car. I had the car for a month, in an area with many bad roads. after some arguing, they waived it, and I was free to go.
About QEEQ:9.0/10
After Foco did not find the reservation, I called Qeeq customer support who verified that my reservation is ok. They tried to talk with the Foco office, and then with the head office, and finally, after almost 3 hours (!) I got the car
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