BUFFALO CAR RENTAL REVIEWS

I believe this is the largest car rental company in the US, their service is really impeccable!

Like: I was able to get a competitive rate last minute when my travel plans were interrupted by bad weather

Like: We rented a car for a trip to Canada. Car was clean and the price was good. They were out of the car we reserved, so they upgraded us at no charge. Nice surprise!

Like: Car, pick up experience, pricing

The car return inspection was super fast, with staff already present at the airport early in the morning.

Like: As promised
Dislike: None

Short waiting time, friendly service, but they tricked us into prepaying for gas.

Like: We arrived and spent a few moments waiting for the service agent, but she was very friendly and when she looked at my license, she noticed the following day was my birthday, she upgraded me at no charge. Then went I went out the airport to pick up the car the girls in the booth were fantastic and made the same comment and made sure I was upgraded at no charge.
Dislike: I was told that when I checked the car back in I would get a email receipt and I have not received anything and this is 3 days now. I have even checked my spam and have received nothing. That part of the service needs to be better.

Like: Totally easy to pickup and return the car at the airport. Rate was really great for Memorial Day holiday weekend.

Very convenient

Quite convenient. However, the lines are too long during peak times.

Like: Cheaper than booking direct from Hertz
Dislike: Still really expensive for a basic economy car

Like: Clean and new car, I am happy with their overall service

Like: easy. good price.
Dislike: headrest was a little to far forward

The front desk lady was very friendly. There was no Impala available, so they replaced it with a Taurus.

Reliable

The pickup and return process is quite simple

Like: all good; upgraded model (Outlander)
Dislike: NA

Like: will always use this site ! very happy
Dislike: long wait time at hertz but they did a big upgrade for me

There were very few people, no need to queue. The rental car hall is right across the road from the arrivals hall, with counters for all major rental companies.