CAR RENTAL REVIEWS ON ALAMO IN BUFFALO

The car pickup was very convenient, located just across from the exit of Buffalo Airport. The service was excellent, and the pickup process was very quick. Returning the car was also straightforward; you simply drive to the parking area on the basement level. Since the parking attendant had already left, I parked the car and handed the keys to the front desk on the first floor, where there's always likely to be someone. The staff just asked a few questions about the car’s condition and fuel level, and it was done. It felt great!

Excellent! Because the reserved model was not available, the company upgraded me to a 2013 Ford Escape for free. I accidentally left my camera in the car when returning it and called the company to ask if they could find it. They were very cooperative, found my camera, and even arranged to have it sent to me by courier. This truly reflects their customer-first service philosophy.

Satisfied

Not bad

Very smooth

Excellent

Pretty good, the vehicle is 90% new.

Like: I have been researching premium SUV's for a long distance road trip for quite some time and every other company was at least $200 or more for a weekly rental rate. most amazingly was the gas mileage on a vehicle of that size which ended up being a 2018 Chevrolet suburban.
Dislike: The only negative was little to no washer fluid in the vehicle at pick up and unfortunately we did need to purchase some on our 13 hour trip.