NEWARK CAR RENTAL REVIEWS

Everything was perfect! Just as we expected:)

Easy booking! Love the price drop protection!

Easy procedures, nothing special for a big brand. The African American lady was very friendly.

Great car and very helpful staff. First time you go there not obvious where it is and how to leave US22 but once you know its okay, if not easy to find.

Mediocre service.

The car was great .

Everything was perfect

the car was not thoroughly cleaned and as soon as i left maintenance minder lighted and i dont have time to comeback to request replacement so i just reset it for it’s annoying as it keeps beeping. for sure rental co. knows this or they should know this as it will remind or you’ll see the percentage of how much the oil life is? most new car now are remotely or can check maintenance thru internet. good thing im not using it for long driving just to bring me to work and home.

as usual i have been getting good deals thru easy rental and been using it for awhile. no issues yet keep it up

Car better than booked. Staff excellent and fun.

First class

Not Thrifty's fault but airport construction and a lot of airport traffic made returning the car a pain.

The vehicle was in really bad condition Every time I braked the whole car would shake. Every time I drove fast the car would star making noises, the pick up speed is really bad. The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line. I don’t believe I should be paying for this rental and I expect a refund.

I don't understand why AVIS ranks so high on the rental car platform, it's so fake. The AVIS staff had a bad attitude and charged extra fees. The car was supposed to be 66 dollars, but they charged me over 130. It took an hour of negotiation to correct the bill! When returning the car, they charged an additional 20 dollars. Only when I asked at the counter did I learn that they added fuel charges despite agreeing to return it with a full tank. The service was really poor!

During the pandemic, only two counters were open, so there was a bit of a wait. The car was in excellent condition, a new model with great features, large capacity, comfortable seats, and a wide driving view. There were plenty of USB charging ports, with one in each row of seats, and parking sensors on all four corners of the car, which made parking very convenient.

Very satisfied with the car rental experience

Everything with Budget was great, easy, thoughtful, and clear

The car had a scrape on it .. I was exhausted from traveling .. they should have sent me a mail Of the video so I would have known no one hit me in a parking lot

It was simple n easy I recommend. The company

Not nice at counter

El coche superó mis expectativas todo limpio cómodo y muy amable el servicio

We had a small problem with our own smartphone and it’s connectivity to the vehicle for Satnav. A team atone of your Midwest drop offs helped us immensely and even provided a portable backup Satnav unit.

The outcome (of a good quality long term rental at a cheaper price) was far superior to anything else we found. Well done!

Instead of compact I got SUV Was no need. That's what was available

Was no need for up grade I ordered a medium size car

Poor customer service

Very satisfied