Newark - Princeton

Overall experience was a net positive. I booked a Volkswagen Jetta or similar and received a red Dodge Hornet, which is a small SUV. Wish rental car colours didn't stick out like a sore thumb. Felt uneasy with drop-off as no one inspected the car or provided receipt of drop off. I was directed to pull up behind other rental cars and leave the keys on the dashboard. I took many pictures to ensure I have proof of drop off, including a full tank of gas. Three days later the $250 hold is still pending on my credit card.

Very good

Fast service

During the pandemic, only two counters were open, so there was a bit of a wait. The car was in excellent condition, a new model with great features, large capacity, comfortable seats, and a wide driving view. There were plenty of USB charging ports, with one in each row of seats, and parking sensors on all four corners of the car, which made parking very convenient.

Very good, no pressure to buy insurance. They suggested we rent EPASS, and it turned out to be very convenient.