Overall, I am very satisfied with this car rental experience. Although there were minor hiccups during the rental period, both QEEQ and the rental company efficiently helped resolve the issues. It was my first time dealing with an accident while renting a car abroad—I accidentally damaged the rear bumper while parking in a parking lot. The rental company quickly assessed the situation and agreed to replace the car without hesitation. After contacting QEEQ, they promptly guided me through the insurance claim process. This deserves a full score for the car rental experience.
I ordered a luxury car and received a 5-year old junk. It wasn't an accidental issue. All cars at your dealership were old junks. How dare you cheat your customers in this way? Shame on you.
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