HELSINKI CAR RENTAL REVIEWS

The car was clean and useful. Bur there is no any counter desk. Staff just put the car somewhere around and it was terrible to find it.

FiRent want to charge me at 30 euro for delivery car at point of pick-up. On your site at this point there is it's office.

Friendly and attentive staff

Very hard to find the rental return parking in Helsinki.

The service from the staff at scandia Rent was superb. The team member spoke great English he was polite and explained everything very clearly. I was able to compete the booking and reservation within 10 minutes.

Good website easy to navigate and my booking was prepared well.

We booked a mid sized car but they didn’t have any. As I’m 6 foot 5 almost 2 metres tall I asked for larger car instead. They didn’t have any. I have bad back and need big seat. They offered free tank and no license fee which I wasn’t expecting. We had a lot of driving that why I needed good car. We had polo and my head was touching roof not good!!

I had a reservation for Sunday, July 28th. I arrived at the pick-up location in the morning, but the door was locked. I had to make an international call to the customer service and was told that the car rental company is closed on Sundays, but my reservation was still accepted. All our travel plans were arranged; what were we supposed to do? The rental platform suggested checking for other car rental companies nearby, but we were in an unfamiliar place! Finally, we managed to find another company but were told there were no cars available. We were really frustrated, but eventually, we found a car six hours later, which somewhat mitigated the loss.

This company provided excellent service, proactively explaining driving regulations and vehicle condition. Both pick-up and drop-off were convenient.

Машину выдали даже раньше времени в брони, без всяких доплат. Не взяли никакого депозита.

Жаль, что не нашел это приложение раньше. Много всяких вариантов получить скидку на бронирование.

The frequent tire issues with your company made us very anxious.

The frequent tire issues with your cars made us very worried.

Friendly staff, clearly direction! Just we booked Audi but got Opel instead which a little bit disappointed!

So far so good

Smooth car pickup with minimal upselling. However, the actual store hours did not match those listed on the rental website, and the 24-hour contact number was unreachable! This caused significant inconvenience as we had to wait in freezing rain and wind for 2 hours.

Le personnel attendait dans la file pour donner les clés aux personnes sans savoir qu on était dans la même file.. Extension.de la location très facile et efficace avec personnel aimable au téléphone.

I had booked and paid in advance a VW-Golf or similar, arrive 6/21 /2019 at 11am Vantaa AP, and I was exactly on time. I was offered a SKODA which I was not happy about, but agreed to take the car as long as it had 5 doors as the Golf, when I arrived at the parking garage the attendant told me that there was a mistake and my car had been double booked ?? and was no longer available ??? I had aid in advance ?? obviously no guarantee to have a car available at arrival. He offered me a Toyota Yaris which is a smaller car !!! than the one I had paid for, telling me they were out of cars. I adviced him I had paid in advance, and when the rental agency does not have wht I have paid for you normally do not substitute with a smaller car you give a size up ( I am renting cars at least 10-12 times/yr so I am not a first timer..... Luckily another agent heard our conversation and said he would take care of me and my problem , he was very friendly, showed me a Nissan Qashqai and asked me to check that one out to see if it was meeting my expectations. It was good and I accepted this one. This agent saved the day, my vacation and Budgets reputation A+ to him

It was OK no problem w booking

No instructions of where the service counter of Scandia Rent was in Helsinki airport. It was not where the the agencies were.

Great service

Машина в порядке.

Все ок

There are some differences compared to renting a car in China. Make sure to take photos and videos of the odometer and the car's condition both when picking up and returning the car.

Took ages to find the scandia rent desk at Helsinki airport not with other car hier rental desk. Then ages to walk to the car park at the petrol station at the far side of the airport. On return to said car park there was no one to leave keys with and no answer on the phone numbers given so hanging around trying to find someone to take keys back. Not sure the total yaris we were supplied with should be in the same vehicle class as the VW polo we booked?

easy, cheap

Car was upgraded but when the accident happened, Alamo were none responsive, leaving me, the wife and 2 children stuck in the middle of the forest. Eventually after 5 hours managed to get a courtesy car, this they cancelled 3 days later with no warning. Only on threatening to not pay the collision damage amount did they pay for a courtesy car but we had to get a bus 4.5 hours to pick it up.