We were given a Toyota Corolla Touring model of the same class, which was more convenient as we usually drive Toyota at home. The car pick-up and return procedures were very simple and took just five minutes, with no unnecessary upselling. The car was already equipped with snow tires. We were initially concerned about the road conditions in Lapland during the snow season, but there was no need to worry; the roads were in great condition. We were even lucky enough to see the Northern Lights while driving at night.

The vehicle is relatively new, well-maintained, and the service staff is very friendly.

There was no one at the counter. We waited for two hours before someone showed up. They directly charged my credit card for the fuel without any discussion! I'd recommend renting from a larger company.

There was one item listed on tips for driving in Lapland about using an electric cord if provided. My car didn’t have one but it would have been nice to have been told up front if my car should have had one and also how/where to plug in. Otherwise no complaints!

Like: Very friendly and professional staff.
Dislike: Pick up instructions.