MALTA CAR RENTAL REVIEWS

avis rang me at 7.24am because the client before insisted to contact me to see if his phone was forgotten in the car, then got poor apologies from avis saying it was the client who asked...am i not a client to be considered?

Car condition was very bad. Fuel gage broke, wiper broke, high headlight broke.

As always amazing service.

Brilliant app highly recommend

Very helpful staff and very friendly. Superb van.

East to book and cheap deals.

Good service attitude and easy communication.

Brilliant service and extremely quick. Would def recommend

Brilliant website would def recommend

Arrived late for pickup and was charged 48 euros. Returned the car 5 hours late and was charged an extra day's fee of 70 euros. Why is such a terrible provider even part of the system?

Booked Citroen Berlingo category and got a downgrade to a smaller car. I couldn’t put all my family luggage in. The staff was very helpful to solve the problem. Got a bigger car after some discussions. However, in a dire condition. One side was very scratched, the side doors didn’t close properly and I got it with an empty tank instead of ‘full to full’ according to my contract.

Good service but very confusing to find. They told us to go to the upper floor of the airport but their office wasn't there; upon calling them, we were told to wait at the taxi area to be picked up and driven to the actual location (some 10 minutes away by car). They were quick once we got there.

Giles was very friendly and went out of his way to replace a fuse to ensure our car chargers and GPS was working prior to leaving the facility. Best customer service I’ve seen in a long time. This man deserves a raise!!

Did not get the car I had however got similar sized car. The car condition was not very good. Customer service was good no problems picking or dropping the car. Word of advise take as much pictures and video of the car before pick up.

High fees if your are to drop your car before 7:00 am

La chica de recepción un poco seria. Nos hablaba a toda prisa. Revisan todo muy concienzudamente a la hora de la entrega.

Todo ok.

Tried to give us a smaller car than we had booked, after an already long wait. Then said they’d look for a bigger car - it took 45 mins to be confirmed they had one, then another 20 mins for it to be delivered. Got to the car park and there were lots of the vehicle type we had been allocated and we were given the oldest, most dilapidated car possible - high mileage, stained seats and interior, missing wing mirror cover, steering wheel was worn, poor fitting boot liner. It was a mess! We figured at least they wouldn’t notice any damage as there was no space left to damage! Wouldn’t book through them again.

Booking process was nice and easy. We actually cancelled one booking as we needed to change the dates and it was easy to do.

Staff at the counter friendly and open, would definitely book again with optimo rent

smooth and simple, does not get any sumpler thant that

Straightforward and reliable. Car was in good condition and pickup was straightforward, no queue.

Good process and value for money.

Car was new and clean

EasyRentCars cars are the best

Стараются впихнуть самую старую и обшарпанную машину

Really friendly company. All staff are accommodating. They aim to help and make sure the pick up is completed quickly.

Amazing app, even after comparing prices you can’t be the service and the price drop facility’s

Car book was “economy” so I expected a panda or fiesta but was given a Citroen C1 which is classified as a “mini”. Pick up desk was stated as in the terminal but was about 3 miles away. The car was old, dented and dirty.