MONTENEGRO CAR RENTAL REVIEWS

Beware of getting ripped off.

Like: New cars, low mileage, a relatively quick pick-up.
Dislike: I don't like unusual process: 1. For deposit unholding I had to stand in line for 30 minutes (drop off) 2. Extra charge for car washing (or I can do it my self in the morning before flight!!) - I have never had this conditions before 3. Not full tank of the car when pick up

Like: amazing stuff..very helful..even when I lost my wallet in the car they came back to the airport to return the loss loss wallet. Highly recommended. and last but not least the upgrade my car car from economy to jeep so it'd definitely upgrade our trip!

It's difficult to explain.

Counter staff very rude. We waited over minutes on both rental and drop off. I travel frequently to Montenegro this was the first and last time. I Will never rent again

I was forced to buy snow tires, but the snow tire was a spare tire, which means if it snowed, I had to change the tire myself. The fuel gauge was not checked when picking up the car, and there was only half a tank of fuel left. I filled it up, but in the end, I didn't even use up half a tank. The extra fuel was not refunded, causing me a lot of loss. Actually, the price of renting a car directly at the counter is the same as Zuzuche.

podgorica airport team of greenmotion are trusty persons. everything is ok.

great service.

The car was good but still I have some comments: Interrent is a mediator with another company which actually rents out the car. In this case this was Europcar. Like I said, the car was new and good so no complantis about that. However I did not like the following: 1. I had asked, immediately after booking, how much I should pay for border crossing and I was told it would be no more than 35 eur. However, upon pick up it was 65! When I expressed amazement about this I was told: Europcar is a different company from interrent and we have our own rules. Moreover I was more or less pressed into taking an additional 'insurance' against 'bringing back the car dirty'. I was told I would be charged 36 euro if I would bring back the car dirty. Well, after driving around in Montenegro for a week the car indeed....will be dirty. It was the first time I heard such a claim! I eventually decided to take this 'insurance' for more than 10 euro but next time I will drive to a car wash before bringing bacdk the car...or I would avoid Europcar alltoghether. So I do not like a lack of transparancy...it is not clear from what company you will actually rent if you book thru Interrent.

Like: The staff and speed of the transaction

The only issue I had was on the return when the agent pointed out a scratch in the paint that was the size of a small child's nail, saying this might be an issue of damage... But after talking to the manager, it was resolved.

The staff was very kind, he waited for us to pick up the car even after his shift ended.

Had no time to wash the car, regular car wash costs 2.5 euros, rental company charges 10 euros including VAT

The pickup process was fine, but upon returning the car, there was some damage. They didn't handle it on the spot and asked me to wait for two business days. A week has passed and they still haven't provided a report or a receipt for the charge. The credit card preauthorization hasn't been lifted, and without a report, I can't file a claim.

I will never book an Avis car again. The counter staff gave a very intimidating and aggressive sell for additional insurance. There were only 4 in the queue and all had an argument over insurance and all bought it. Almost being told you could not have the car without it. Dreadful behaviour. I have my own excess insurance but was told in was inadequate.

Easy rent were very easy to deal with.

It would be better to make a bigger poster or signs in airport to find the Interrent stand

Overall Interrent were ok. They did stress car had to be returned clean, which is acceptable and we were happy to do this ourselves. However we did feel pressured to opt for car cleaning fee before collecting hire car as agent explained we could be charged up to €60 if they weren’t happy with cleanliness of vehicle on return. When we did collect the vehicle it had only a cursory clean and the interior didn't appear to have been vacuumed and cleaned since last hire.