NORTHERN MARIANA ISLANDS CAR RENTAL REVIEWS

A bit long waiting line, need more staffs

Thanks

The car is a bit old

Tidy and clean

Easy in booking

Staff were friendly, but as a smaller company, they might not offer 24-hour service like bigger companies do.

予約していた車両と違うものがあてがわれた。私は日本語と英語両方話しますが、話をしても、現地スタッフには話が通じずというよりか、できることはないのでこれで我慢しろというようなことを言われた。その車両になるのであれば、もっと安い値段で借りられるサイトがあったので、ほとんど詐欺。

よかったです。

スタッフの英語の訛りが強く聞きづらい。

The service from Alamo was excellent. The staff at the front desk were very friendly and patient. They explained everything multiple times until I understood, as I had difficulty understanding initially.

傷だらけの車でした。

There was only one staff member at the counter. There was a customer in front of me, so I waited for less than half an hour. It was acceptable.

The car was very adequate for our needs. The car's interior was clean as was the exterior but there were quite a few minor dents and scratches that were noted before I took possession of the car otherwise it was mechanically sound although the electrical motor for the driver side mirror adjustment was out of order. I was able to adjust it by hand. I very much appreciated the shuttle service to our hotel as well as the service of letting us and the keys off at the parking lot rather than going to the rental kiosk inside the airport.

Terrible service: The store is 3km away from downtown Guam. I confirmed the pick-up time at the hotel in advance via WeChat, but the driver was 40 minutes late. When we arrived at the car rental office, the owner realized he forgot the office keys and other staff were not present either. It took over an hour to get the car because the owner also forgot to refuel it and had to go fill the tank. Returning the car: I arrived at the agreed return time, but no one was in the office. The owner said he was busy and made me wait for 3 hours before he showed up. The service was extremely poor.

カウンターの方が少し日本語もできたので、楽に借りられました。

値下げプロテクターにより少し安く再予約してくれました。

本人租用的車輛轉了另一部, 完全不同本人想租用的車輛, 車子內不清潔, 有螞蟻, 蜘蛛, 坐位上有很多污積, 車子外有很多撞擊的痕跡, 車子右邊車身明顯有修復過, 冷氣非常嚴重不足,......下一次旅程如有機會租用車輛, 應該會選擇另一間租車公司了!

對於EASYRENTCARS.COM的評論尚萛很好, 方便, 清晰, 容易處理租用事項.

The pick-up process was quite slow, but the return was very quick. They didn't even inspect the car and just let us go.

Fast and direct. easy to get services.

great and very satisfied

Staff is okay

The car was too old, and there were extra charges. I'm still in contact to resolve it, but it has been several days without a result.

The staff were very friendly and answered all questions.

They gave me an upgrade!

Very convenient!