The rental counter is right inside the airport and the cars are parked in the airport lot. I was done with the paperwork in just a few minutes and could drive off straight away.

Overall, it was good. They delivered the car to our hotel when we called. However, during our trip, the tire pressure dropped, and the car became unusable. We called them, and they sent another car over. When returning the car, they tried to charge us a rescue fee, which we firmly refused. The staff member handling it was an Indian gentleman, and his English was not very fluent.

The service from Alamo was excellent. The staff at the front desk were very friendly and patient. They explained everything multiple times until I understood, as I had difficulty understanding initially.

The service attitude was great, and the pick-up and drop-off were very quick.

Like: The car was in great condition. Service was good.
Dislike: I could see CDWinsurance was included in my rsv on voucher but I went to office for picking up the car, the staff said it's not included. I showed her my voucher and she said it's Easyrentcars' side and I should pay for ir if I want.Anyway I didn't take it but It made me confused and the staff was so impolite.