We arrived an hour late to pick up the car, and the store had no cars left, so we had to wait for an hour for a car to be brought over. The car had high mileage and poor condition, with the generator warning light on. The store staff said it was fine to drive. We asked for a replacement, but they said none was available. We had no choice but to use this car.
Overall very satisfied. The staff who attended to us were responsible, enthusiastic, and helpful. They communicated with us patiently and had high professional qualities. My first car rental experience abroad was smooth!
Like: Nice service and response the question very fast
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Customer Service
value for money compare to other car rentals in market
Dislike: Car steering vibrates when exceeds above 100KM/per hour
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