So very easy

We had expected a hybrid car but got just a Petrol Citroen C3. It was a good car with sufficient power and space and was an automatic as booked but a hybrid is more economical and environmentally friendly

Good

very quick process and the car itself was fine however charged 155 euros more than we had been quoted and were told by counter staff that we had to pay or no car. Tried to sort out on return but very difficult to contact, repeated requests for the same information, time taken trying to resolve means it has cost even more. Would never use again

Like: Fast and friendly service

Like: The car hire offices are all together just outside the arrivals area. Staff were very polite and helpful. Cars are parked within 50 yards. All in all, a very easy and pleasant experience.
Dislike: N/A

Like: The new car, eco to use as not greedy on petrol.
Dislike: Return was a bit too easy on that I only had to leave the keys. I would have liked to sign something that it was returned in tip top condition to avoid any issues afterwards.