Like: Car was great, 2018 low mileage with built in GPS. Returning the vehicle super fast and easy including personal shuttle back to the Montreal Airport. Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.
“The car was cheap and very good, but the process was horrible.”
About Discount Car & Truck Rentals:7.0/10
The car actually exceeded my expectations! Great car.
It was however stressful to pick it up, and it took way longer than expected. Dropping off the car was a nightmare, as the parking lot was full and blocked the entrance.
The windscreen wipers were unsafe they were so bad and we needed them quite a lot. A vehicle manual was not provided in English but we assume the spanner symbol that came on prior to drop off meant the car needed a service as the engine/car performance was not adversely affected.
About QEEQ:10.0/10
Everything was great, including the price protector refund.
Location was advertized as in terminal location. However, after walking everywhere inside the terminal, found out I had to take a shuttle to an off airport location. I dont mind taking a shuttle, but pls do t say it is in terminal when its not!
“Really good experience with this company. Everything was as they advertised. Will use them again.”
About Discount Car & Truck Rentals:9.0/10
The vehocle as described was not available. It was suggested to me that a little Kia would be replacing it. I would not have been able to fit in that vehicle and therefore had to upgrade to a Ford Taurus. Service was awesome and agent/desk persons were the most helpful. However, the city insane road work made it laborious to find our way back to the drop off location.
About QEEQ:10.0/10
Everything was really good. The only issue I had was with the onboard GPS who seemed out of sinc. ie: telling us to turn , when already half way in the turn.
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Customer Service
Great Car
Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.
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