I'll be back

Only two people, no waiting required

Acceptable

Waited in line for nearly an hour

excelente la atencion del sr eduardo en ocala..muy presto a colaborar y darme soluciones....pero la senora que me atendio en miami me cobro 185 dolares por un auto un solo dia, eso lo considero literalmente un robo y aprovecharse de un cliente que pesimo! 185 dolares por un solo dia!

Like: FRIENDLYNESS
Dislike: My reservation is from 10:30 to 10:30, but I didn't get the car till 11:15 because the car we reserve wasn't ready, they upgraded to a similar SUV but didn't like, so wait for the car which was okay with us, but when we returned the car around 11 pm, the parking lot attendant still there, and told us that the person who take care of the return car paperwork still there just step out the office, so we wait a little, didn't return. So the attendant showed us how & where to drop key & paperwork which we did. Then later on found out they charged us 1 extra day, so have to contact them and they reversed the charges. Also would be nice if they email us the invoice after instead I had to call and requested.