One of my best car rental experiences

When returning the car, there was a Taiwanese server. I asked her in English if she spoke Chinese, and she replied in English that she didn’t. But when I went out to return the car and came back for the paperwork, she was fluently speaking Chinese with two other Taiwanese people. Isn't that frustrating? I returned the car at the Christchurch airport location. It was a female server, suspected to be Taiwanese. Please take action!

Car didnt appear to have been cleaned, it had been previously damaged and marked and these had not been repaired. The boot did not operate correctly. GPS was not current, returning the vehicle would have been extremely difficult without our own phone and google maps.

Like: I was very happy with the car, the service and the staff. I would recommend this company and I will use them agai n in a few months.
Dislike: Location, tricky to get to you base.

Like: Problems arose that were out of anyone's control. Fixed problem as prompt a manner they could to get us on our way.
Dislike: Nothing really was pretty professional.

Like: Car was good size and clean.
Dislike: I mentionned the front tyre was deflated at time of pick up. The person told us to inflate it at a petrol station. It appeared there was a small puncture as after 2 days, the tyre was deflated again. Would have been bettter and less risky to repair or replace it when I flagged it.