Terrible counter service from the Europcar Tunis airport woman
Tunisia
Reviewed: Tue, Jan 15, 2019
About Europcar:6.3/10
Aggressive, rude and condescending counter service from the female staff who "has been here for two years" - refused to provide clarity on the insurance that was supposed to be comprehensive or how we claim any charges in case of an event. While we purchased zero-excess insurance here, Europcar Tunis claims not to have comprehensive insurance and we had to figure out the difference through a lengthy phone call with Europcar and Easyrentcars. She only tried to explain once the agencies were on the phone.
Extremely satisfied for the following reasons: 1. Very easy to locate. Right at the international arrivals area of the airport, we saw the car rental company. The paperwork process was very fast. After leaving through the main gate, head to the elevated P8 parking garage. Once you enter P8, you’ll see staff in green uniforms (Europcar). Hand them the reservation slip, inspect the car, check the fuel gauge, and you’re ready to go. Very convenient.
There were hidden charges; they insisted on a 20 dirham so-called airport tax when picking up the car. That's about 45 RMB, and there wasn't any receipt provided.
temps d’attente trop long pour récupérer ma voiture alors que j'étais le seule client.
Je devais avoir une skoda fabia ou similiaire, j’ai eu une DACIAN LOGAN ( aucune similitude).
About QEEQ:10.0/10
Tres bon site, prix tres interessent et simole d’utilisation
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Terrible counter service from the Europcar Tunis airport woman
Relevant Reviews on Europcar Tunis Airport
Lawrence Christie
-
-
-
-
View more >Glenn Morse
-
-
-
-
View more >Milo Ruth
-
-
-
-
View more >Hedda Babbitt
-
-
-
-
View more >Lestjo
-
-
-
-
View more >