Poor attitude, disrespectful to Chinese customers

Customer service was very enthusiastic. After returning the car, I was in a hurry to catch my flight, but the shuttle was going to take a while, so they helped me call an Uber for free.

The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge

Great service

Excellent website and great deals

I was unaware that Carhood was a careshare company. I would like to have known this. Although it was cheap, our car was old, worn on the inside and did not have features expected. (They rent cars up to 15 years old.) I worried that the car might break down at any time. Also, would have preferred unlimited mileage even though we did not go over the limit.