Search for FOX RENT A CAR Car Hire in Phoenix

Way too long of a wait

Skampers

United States

Reviewed: Tue, Jan 29, 2019

About FOX RENT A CAR: 8.7 /10

The car was great. Staff was friendly. However, they are woefully understaffed!! One agent and 11 people in line in front of us. Then a 2nd agent came on. Finally, after about an hour, there were 3 agents. It was our turn, but then there were issues with their credit card scanning equipment and we, as long as another couple, were told our cards were declined. Eventually they did go through by swiping instead of chip reader. There is no reason to wait an hour in line to pick up a rental car.

About QEEQ: 10.0 /10

Full Size | Dodge Charger or similar

1 days rental

Relevant Reviews on FOX RENT A CAR Phoenix Airport

Paul Downing

United States

4-day rental

Standard | Dodge Charger or similar

Reviewed: Thu, Dec 7, 2023

“delayed arrival handled professionally and competently.”

About FOX RENT A CAR: 8.0 /10

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

About QEEQ: 10.0 /10

I actuall got the charger requested!

k.brown

United States

5-day rental

Medium SUV | Chevrolet Equinox or similar

Reviewed: Sat, Feb 20, 2021

“No amount of savings is worth two hours of indoor late night waiting.”

About FOX RENT A CAR: 8.0 /10

2 hour line to check in. Could have gone and rented another car for close to the amount. Your customer service offered nothing but excuses and "whatever".