FOX RENT A CAR CAR RENTAL REVIEWS

Me entregaron un excelente carro Toyota Camry

Excelente

1) I waited in line for a long time before meeting counter staff. There were at least 8 people before me, and there was only 1 counter staff serving the customers. 2) the shuttle from car rental terminal to Fox car rental was too small, it can only take few passengers with luggage’s. As a result, half of my family was left behind for the next shuttle. 3) after my car return, I would rather the shuttle drop us off at SFO instead of to the car rental complex (so that we don’t have to wait for the blue line to bring us to SFO.)

Was extremely skeptical about booking through qeeq and fox rental car and took a chance. Best chance I ever took! Easy to book and fox rental car was a BREEZE!

my flight was delayed by 1h30. when i got to the fox counter. there was no longer my little car that I had reserved and already paid for. the gentleman from fox never wanted to give me a car unless i paid. I had to pay $230 us for a bigger car. even if fox had rented my car which was already paid.

The whole process was very smooth and pleasant. I even had to extend a day and that was affordable.

I got a great price and a great car!

Muy buen servicio

Excelente aplicación

FOX Rent A Car made me wait one-hour and fifteen minutes because my vehicle was not available. They made me wait in the lobby and only when I approached them they made me wait longer until they completed the booking they were handling or I would have waited even longer. They were rude and not organized, a terrible experience.

There were hidden charges that was not included in your price which I am not happy or pleased about. At least rentalcars.com adds fees and taxes to their quotes, so QEEQ is misleading and I now have to question future rentals going forward.

El personal de mostrador me hizo un upgrade gratuito y me atendieron de forma muy amable

Excelente precio de alquiler

I rent a Kia Spotage and first they wanted me to have a mustang then I asked for a Kia and brought me a Toyota with 59,000 miles . OLD and not nice . The employer was not kind .

When we returned the car , nobody was there . We had to look at the office for the personal

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

I actuall got the charger requested!

I didn’t want the car I was assigned and had no problem being given a different car.

I only use QEEQ for car rentals and love it!

A lot of hidden fees

El personal que me atendió fue algo racista. Preguntas innecesarias y comentarios fuera de lugar. El precio es bajo pero no lo vale el pasar por humillaciones.

Not a pleasant experience. I was sold insurance on the spot and it was very expensive in California. I had not appreciated just how bad/serious it was to book a car with no insurance. As an international traveler it was even more stressful to find an additional $400 on the spot!!

Easy to use, however implications of not having insurance should be highlighted more to avoid shock and disappointment at the counter….

Excellent service

Surprise vehicle was older than usual.

All went well, will use QEEQ again, great offer, super deal!

Muy buena atención

El agente que atendió muy amable

I was jet lagged and the staff sold me a plate pass which I didn’t need to use once. The insurance was a lot of money and was not transparent ( as in other countries) as to how much it was. There was a lot of upselling going on. I’ve never had that at a car rental before so wasn’t expecting it. The front bumper of the car was loose and I had to keep pushing it back into place.

There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,