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+1-8007618913
From Canada
+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
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+57-6017940262
From Malaysia
+60-392125422
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+52-7449800692
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+51-17009061
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9182921330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9182921330
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Search for ACE Car Hire in Las Vegas

Was told there were no cars available by pick-up shuttle and that I have to rent from someone else

Reviewed: Sun, Feb 3, 2019
About ACE: 8.0 /10
Was told there were no cars available by pick-up shuttle and that I have to rent from someone else. Fortunately I told the fleet amanager I had a minivan and he said there may be one coming in the next hour or so if I want to wait. Then i minivan came behind us and he said I could have that one as soon as it was cleaned. Then the minivan wasn't completely full of gas, so I had to find someone to tell, and instead of filling they just made a note of it so I didn't need to bring it back full. Otherwise everything went well ... the minivan was fine, and clean. Price was good. I would rate Ace a 1/10 because of this ... it was quite a shock to be told there were no vehicles to rent and handed a written apology from the company. It seems ACE should have helped me get a car from someone else, and or t lucky that I mentioned I had a minivan and that one came in. In the end everything worked out ... but only because I pushed.
About QEEQ: 8.0 /10
Dodge Grand Caravan image
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on ACE Harry Reid International Airport

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Large SUV | Hyundai Santa Fe 7 Seats or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Sat, Aug 24, 2019
“Long line. Not many car options”
About ACE: 8.0 /10
Cars are old they didn’t have my car type so I ended up with an old mini van. Takes about an hour to pick up your car. It’s offsite location
About QEEQ: 10.0 /10

K.Wilson

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Full Size Van | Dodge Grand Caravan or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Sun, May 12, 2019
“Make sure you don't leave you expensive sunglasses in the car. You won't get them back.”
About ACE: 9.0 /10
Returning my sunglasses would have been nice since I was there waiting for the shuttle for 15 minutes after it was taken for review.
About QEEQ: 8.0 /10
Easyrentcars app worked fine

Gene

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Economy | Hyundai Accent 2 Doors or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Mar 26, 2019
“I do not recommend Ace car rental, they did not deliver on the reservation promise”
About ACE: 4.3 /10
When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride
About QEEQ: 10.0 /10

D.Bartnik

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Economy | Chevrolet Spark or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Mon, Feb 25, 2019
“2 shuttles required to get to the rental agency & back to airport.”
About ACE: 7.3 /10
The car was challenging due to the lack of trunk space for luggage. Also, it was not made clear that we would have to take 2 different shuttles to get to ACE & then back to the airport. Would have been much better if the ACE shuttle took us directly to the airport on the return trip.
About QEEQ: 8.0 /10

C.Finley

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Economy | Chevrolet Spark or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Jan 22, 2019
About ACE: 7.3 /10
I was over charged and called numerous times leaving messages with company no response. Disputing with credit card

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