We were upgraded to a better car than what we reserved and everything else was solid. Overall a very positive experience.
About QEEQ:10.0/10
We had an ideal experience with Easyrentcars.com. The initial price was unbelievable and they even re-booked it with an even better rate. The value was off the charts. We will definitely be using them in the future.
Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.
“I do not recommend Ace car rental, they did not deliver on the reservation promise”
About ACE:4.3/10
When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride
“2 shuttles required to get to the rental agency & back to airport.”
About ACE:7.3/10
The car was challenging due to the lack of trunk space for luggage. Also, it was not made clear that we would have to take 2 different shuttles to get to ACE & then back to the airport. Would have been much better if the ACE shuttle took us directly to the airport on the return trip.
Did not know was not in rental car center. Another shuttle. Also not open early enough to drop car and make early a.m. flight out so had to drop the nite before.
I was over charged and called numerous times leaving messages with company no response. Disputing with credit card
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Excellent first experience!
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