The girl at the counter was very friendly. Unfortunately the guy who assisted us was rude and short with us. Apparently we were "in luck" when our booking did not go through with the company, but they had a spare car. They did apologise but it was just a really unpleasant experience.
It was okay, but the fuel policy was strange. The tank was at 3/4 when picked up and needed to be returned at 3/4. How can anyone control that? I returned it full.
Inconsistent information provided by counter staff at time of pick up versus drop off. Staff pretended not to know who the individual had been who checked out the car to me. No luggage cover for hatchback car leaving luggage exposed when travelling. Errors in what time to return the car, how much petrol to return the car with. Bald tires.
They charged me the rent on the counter by mistake although I had paid off everything online. Money is expected to be refunded in 10 days time.
About QEEQ:8.0/10
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