What you'd expect I guess

excellent overall service, staff, quality of car dan driving exp

Absolutely brilliant. Only a short pick up ride to the office. Cars are older, but still in very good condition and well maintained.

Through you we were able to rent a car for half what had been quoted elsewhere. Thank you.

The car was a little bit smaller than I expected but we still managed to make do with what we needed. Every other aspect was great.

It was a relatively smooth process.

Inconsistent information provided by counter staff at time of pick up versus drop off. Staff pretended not to know who the individual had been who checked out the car to me. No luggage cover for hatchback car leaving luggage exposed when travelling. Errors in what time to return the car, how much petrol to return the car with. Bald tires.

The girl at the counter was very friendly. Unfortunately the guy who assisted us was rude and short with us. Apparently we were "in luck" when our booking did not go through with the company, but they had a spare car. They did apologise but it was just a really unpleasant experience.