When I arrived at the rental pick up location 30 minutes before they were to close, I was told that the office was closing and I was too late to get my car. I was left with no car. Thankfully Enterprise was able to help. Lost my money. Never leaving Enterprise again.
“great company, great car, albeit a bit difficult to pick up”
About GREEN MOTION:8.3/10
The car was excellent... in every way. Spacious, economical and clean- like new. I enjoyed driving it. The only negative part of the experience was picking up the car. There office is about 2 miles from the airport. I went to where other car rental vans picked up customers and their name wasn't listed. I called. They sent a van which was unmarked- no sign indicating it was from Green Motion. It was also raining. I stood outside the terminal for about 30 minutes and then called them again... this time I spoke with the driver and we eventually found each other... I suggest they have a clearly marked van to pick up customers so that we can distinguish them from others- and pick us up at the same spot where all the other economy car rental companies pick up customers, not across the street. Otherwise it was an excellent experience.
I was very disappointed about the sun pass till issue. I have my own sunnpass because I own a condo in Florida and rent cars monthly and always use my own sunpass. I think it’s ridiculous to pay 12.99 a day for a sun pass so I declined but when I returned car I had to pay the penalty of 23.00 plus a toll that I already paid via my own sun pass. I almost missed my flight home because the counter would not give me a shuttle ride back to the airport until I paid the penalty. I will never rent from them again nor will I recommend anyone to rent from them. That is a ridiculous rule for the sun pass tolls.
About QEEQ:10.0/10
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