They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

No issues

We were extremely impressed by the Customer Service Rep who handled our transaction at pickup. He was fast, professional, friendly and most of all knowledgeable.

the counter person a jerk would not even look at printed confirmation and really didnt even want me at his counter ,even tride to send me to another rental company ,it wasnt until i showed him the writing on confirmation ,was advantage that he got me a car ,just to let you know this clown would not work in any of my companies. I have rented from your company for over 10 years with no problems until this trip .I still cant beleave this jerk worked for advantage .

First car smelled like smoke, but they did give us another vehicle. Car was not in great condition but did get us around. Staff were helpful but a little pushy to try to upgrade us and sell additional insurance.

All in all the car was great and service good. The frustrating thing was the extra insurance costs and fee's. Bill come in at twice the quoted rate.