The check in was quick. What I didn't like was that they tried to sell insurance, and other things like gas and EZ Pass (or Florida's version of it) for tolls. This raises the daily price of the rental significantly. I ended up getting the toll pass thinking that many of the roads were toll roads, and we did not use it even once in four days of extensive driving. It was a big waste of money. Also, I booked a Chrysler Pacifica and ended up with a Dodge Caravan. No big deal. The vehicle had an annoying rattle. Other than that, the staff was professional and courteous and the vehicle was a late model and very clean. The drop off was even quicker than the check in. Just drive up and walk away.
The car had clearly been subjected to either malicious damage or violent weather as there were dents and scratches to every panel. l informed the staff who showed no interest . l ended uo taking it to another outlet so theu could document the damage
About QEEQ:10.0/10
overall an excellent experience despite my initial weariness to use a platform such as this.
The man at the desk was rude and arrogant he tried to upgrade the car to a bigger one for money. I said I was not interested he then commented ' good job we have little cars for people like you' I thought that was a rude and unnecessary comment.
About QEEQ:10.0/10
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Overall good experience, but...
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