DOLLAR CAR RENTAL REVIEWS

I have the feeling that because I didn't accepted any extras, that I ended up with the worst of the worst available car, even it was inside the same category booked. There were other car brands/models available on the category I booked, but I ended up with the keys of an AWFULL Kia Soul. Fortunately the lady in the garage allow me to choose another car from a lower category.

Rental did its job however I find it unflattering that rental was not cleaned prior to our reservation time. There was orange debri or dust through out the entire car as well as trash. Cup holders were not cleaned out nor was the vehicle wiped down. The AC vent cover was missing which was annoying because passengers cannot control their air flow. Vehicle also smelled like smoke so we took it upon ourselves to have the vehicle sprayed to eliminate the odor. Which should have been done on your end as well as a detailed clean of the car. Photos were taken as evidence as this was noticed upon entering the vehicle. Airport pick up is not the easiest so we for the most part assisted ourselves and had no time to request another accommodating vehicle as we waited an hour for this one. Please reach out if you have any questions or concerns.

They refused to let me (even with surcharge) change the drop off location because I went thru qeeq. This is a big problem for 3d party brokers.

The lady at check in wss very freindlyI was offered a car that I had not choosen of a lesser value. The girl behind the counter was a little off when we challenge it. However the gentleman who took us to choose the car was a nice gentleman the car we choosen was not available so took a Volvo but he did allow me to sit in the cars to check the seats.

No issue with booking

They wouldn’t accept my credit card because it doesn’t have my name engraved on it, this is a security measure of banks in my country even though I did show the app where the card do has my name they would accept it, I ended up paying a fee as high as the rental for underage driving (24 years old) because only 1 person in our group had a credit card with their name engraved and she was underage (24 yo) When returning the car the staff on the counter (a different person from the one at the pick up) told us it was indeed possible to accept a credit card with out the name engraved on it, it was only necessary to show the app where the name was visible in the card and the driver license. I spent $200 dollars additional to my rental ($350) just because the staff chose to not accept my credit card and my bank app with my made, I’m not underage (26 yo).

They charged me 2 days before my arrival automatically, then the person in the counter at the pick up (dollar.) told me to never pay via the app because if there’s any issue (not accepting credit card, etc) I would’ve lost my money. It’s hard to understand what’s right and what’s not. QEEQ called me and told me that if I didn’t pay before hand they would cancel my reservation but the staff in the counter at dollar. told that’s not true?

Wait at counter was ages

I was extremely tired when picking up car that I paid for. The operator in SFO was pleasant but bamboozled me with an upgrade which I apparently did to an extra cost of some $1500. The car was great because of the "in car directions" but I thought is was far too expensive considering I had already paid over £950 in the UK for the car which I thought would be the total cost. Totally unaware of drop-off charges because it was dropped off in a different state

Totally unaware of what Qeeq did?

Very nice car - better than expected

Price was as always highly competitive

The service was good except for the long wait in the queue. The car was of good size and performed well during the 18 days we had it except for an annoying rattle from the left hand side. Drop off was easy.

Good interaction with QEEQ. Good value in having the Diamond membership since we booked 4 vehicles during our trip.

This was a difficult pickup as there was a credit card issue and there was no other option to exchange the card without cancelling and rebooking. Eventually resolved after over 1 hour. Car was acceptable but options on tolls not clearly explained.

No problems

Estuve más de dos hora esperando en la fila para poder coger el carro y cuando fuimos no tenían ningún carro solo carros eléctricos que son na porquería porque en Orlando no hay muchos puestos eléctricos y hay que esperar más de 3 horas para que el carro cargue… mi experiencia estuvo fatal

The car was great. The staff were very friendly and helpful at pickup and drop off . Very good experience

staff at check-in counter at BOS is crazy and keep selling insurances, till i double buy the roadside assistance. crazy!

新車でした！とても綺麗でハッピー！

Inicialmente me dieron un carro que no tenía problemas de presión en la llamara. Luego siguiente carro fallaron los frenos y estaba supremamente sucio.

Ninguno

Great

Great

There was rubbish remaining in the loadspace of the vehicle when we collected the car at Miami. We also had no positive outcome re the lost item we reported after our first hire.

No ofrecieron mejora

Excelente todo con QEEQ

Good

Good

차량 예약에 중요한 보험내용 중 일부 미흡(전체 차손 보험 등을 현장에서 가입함)해서 이에 대한추가정보 안내(유료 통행료 정보 및 이를 포함한 정보)가 필요해보입니다.

전반적으로 좋았습니다.